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When We Lose Our Neighbours

greed economyI’ve lived here four and a half months, and said hello to exactly three neighbours. It’s amounted to a total time commitment of under 10 whole minutes. 600 seconds.

Earlier this week a news story broke about a house fire and the resulting fatalities. A single mother and two children living in a multi-family house died.  The house is  suspected to have been scraping under the radar of housing regulations, as most affordable housing does.

A neighbour was interviewed saying that he lived ‘nine-steps-away’, but had never met the family. Just nine steps.

And therein lies the problem. We no longer have a sense of community. We are no longer neighbourly. We no longer have the energy or resources to care for others.  We no longer have the inclination to take the time to build relationships with other people. Our world is losing its humanity in the great race to keep the economic machine rolling.

eat cake

Recently the raise in Ontario’s minimum wage has people divided over the benefits and drawbacks. Primarily the arguments are about the ability of businesses to ‘catch up’ and make profits. What is lacking in the conversation is what has been happening to the most vulnerable people in our communities for a very long time; decreased access to safe housing, health care, and the resulting social maladies. What is also lacking is a discussion regarding the  ridiculous wealth acquired by those who say they cannot afford to pay a fair, living wage.

The short-sighted argue that by raising minimum wage, the vulnerable will become jobless, and their situation worse. And they’re right. Unchecked greed will make all of it worse. Protesting for and protecting the vulnerable can only create a stronger community. It’s what neighbours do. It creates community. It prevents bad things from getting worse.

The word neighbour seems to be going the way of the word chesterfield. Perhaps we’re unwittingly becoming more like our neighbours to the south than we’d like to think.

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PMS? No, Just Ranting about a Greedy Corporation

kinopoisk.ru

There’s nothing like appalling customer service to get a gal looking lively.

I’d like to share a rant with you about my very own experience with Fed-Ex.

I’d like to send this post out to the wonderfully frustrating and totally incompetent folks at Fed-Ex.

First of all, let me say thank you for the multitude of voicemail messages that were left (from an international phone number to my mobile phone – morons) after you attempted to deliver a package to the wrong door.

Thank you.

Thank you for not attempting to deliver the parcel to the office, “…because [you] didn’t think they would accept it”. I’m so glad you indiscriminately used your own logic despite a detailed delivery instruction to do just that. How refreshing – independent thinkers.

I’m sure Fed-Ex is not the only inept delivery service, although this is the second time they’ve screwed up in the past few months. Previously they did not deliver a parcel to my place of business because it didn’t look like the address, despite having the street and number clearly marked on a sign by the road.

I have a feeling that what is likely happening here, and I could be wrong, is that the driver’s get paid by delivery rather than a salary or hourly rate. Why take a chance that where the customer requested the package be dropped off will actually accept said package when it would take more time? I can make a guess as to why not; they’re over-worked, underpaid, and time literally is money.

There’s so much of this ludicrously medieval hiring practice happening, that it’s ruining our social well-being, and only serving to satisfy the wealthy. Just look at the rise of luxury good sales. Which, incidentally targets a paltry percentage of the population. I’m sure the delivery lady who left a cryptic message with such a strong foreign accent that it was undecipherable, won’t be shopping for a three-thousand dollar purse this weekend.

Just a word to companies a la Fed-Ex who offer shitty customer service; treat your employees better and you’ll have more satisfied customers. Word of mouth is powerful.

Oh yah, I’ve already made arrangements to go and pick up the package myself (God forbid we ever lose door-to-door with Canada Post). So stop calling me, you incompetent morons.